Mar 30, 2016 - 04:45 AM
Mar 31, 2016 - 06:19 AM
Untrustworthy inventory data is a major downfall to a Software Asset Management function. You simply cannot act on bad data – the results will be extremely damaging to the organisation AND your SAM structure. License compliance will be off, you will not have visibility of all hardware assets (and therefore software assets) and you will not have a tight grip on the assets within your estate.
If SAM was to provide a report or provide information off the back of a bad inventory source, then the trust between the recipient and SAM will break down. “How can I trust future reports from ‘SAM’ when this report is SO wrong?!”
In my personal opinion, you need to regularly check the accuracy of your inventory data. This can be achieved by comparing your inventory data with other data sources so you can paint a picture on what assets are missing from what source. Know your unknown’s (known unknowns), and understand why they are unknowns. Understand WHY the data is ‘bad’ and what can be done to fix it.
For those with a SAM solution, the inventory data provides a key source of information for the management of your software assets, hardware assets, usage and even users. Rubbish into that solution will equal rubbish out! Untrustworthy inventory data being fed in to the solution will mean the investment you have made in a will be wasted as you will not have the data to optimise the analysis and support it provides.
With the power of reliable inventory data, SAM can provide the business with valuable data that can be ACTIONED rather than just left there as a ‘nice to have’. Remember, SAM data is not just for the use of the SAM team, but other key stakeholders such as legal, procurement, IT Security and IT Service Management. They RELY on accurate data.