Voted Best Answer
Apr 10, 2017 - 12:32 AM
It should include:
-Date/time of the initial meeting
-list of entitlement you own to cross reference
-Reference to the audit language in your contract
In that initial meeting you need to request:
-scope of their audit
-proposed timeline for the audit
-disclosure of who (names) or the people that will be performing the audit
Also in that meeting you need to set the stage for the resolution process. These are the rules, obligations, and guiding principles that will be used during th course of the audit. These vary by customer, publisher, etc but to get started look at this link and start to develop a strategy.
Lastly, if you are comfortable with your inventory and entitlement (probably not if you being audited and a bit worried) then tell them you'll self assess and declare your usage. Provide them you inventory methodology and see what they say. I've effectively used this in the past to avoid a formal audit and just have customer run a full inventory and declare. It saves everyone time and effort.
Anyways good luck!