Voted Best Answer
Apr 26, 2017 - 10:38 PM
SnagIT is a licensed application that you need to purchase. I haven't identified any SAM solution or tool that is currently able to identify between a trial version and a fully licensed install. The .exe files or whatever installers they use are the same apparently, so it makes it really hard to identify if it is a trial or not.
Your best bet is to ensure that you manage requests from a licensing point of view, including trials as they will mess up your compliance figures. Also, I've introduced a policy where we don't allow trial versions without approval from the SAM team. We then set a deadline of 30 days (or however long the trial is) before it is removed by the Service Desk or a license purchased (if required) by the SAM team.
We've also removed Admin rights, which also helps! :)