Sep 08, 2017 - 02:20 AM
The ITAM Review itself has a whole host of guides, advice and resources for getting started with ITAM. There are processes, practical advice and general 'stories' about how people got their ITAM function off the ground (I sound like a sales plug!)
SAM Charter also has a number of SAM process templates and guidances that can help massively;
Other than that, I'm happy to speak to you about it. I'm in a similar position myself whereby I entered an organisation with no form of ITAM so we're having to build from the ground up!
Hope this helps,
Sep 11, 2017 - 02:00 AM
Welcome to the world of software asset management. My advice would be to kick off by trying to pull together your entitlement so you can measure this against your deployment data. Having ServiceNow and SSCM in place means getting deployment inventory should be fairly straightforward. Obtaining entitlement can be tricky and time consuming so focus on the larger software vendors where spend is high, and on those vendors who like to audit - Oracle, Microsoft, IBM, MicroFocus, Autodesk, etc
That will at least give you a feel for the size of your challenge