Feb 26, 2018 - 02:30 AM
So, not quite Attachmate, Rumba is ex-Walldata/ Netmanage, but a very similar product to the Attachmate set. It is licensed differently to ex-ATTM products, typically either;
- Named User (make sure they don't just count devices/ installations!)
- Concurent user, but only on Citrix/ Terminal services
If they are asking for a Machine AD report, as Eric said, it is most likely to validate that the inventory data they received is complete. If there is a gap (eg only 90% of AD machines are in Inventory), then Micro Focus will extrapolate over the gap and add an additional license requirement. If this is a problem, then there are some arguments against this;
- can you profile the missing devices/ users to a population that would not and could not use the product
- Make sure you limit both inventory and AD data provided to the last 45 days to ensure only active devices are counted.
- look to make sure that any PC refresh/ decom/ other inactive devices are removed regardles of whether or not those devices are disabled in AD
You can argue that there is no contractual obligation to provide this data as the vendor only has a right to data regarding deployments of their software, but be prepared for a painful protracted argument here.
If they ask for a User AD report, that is when Eric's other point will come in; this is when they will be looking at Citrix/ Terminal services usage. If you have concurrent licenses, but cannot provide data on concurrent use (either proving a technical limitation exists or being able to report on a high waterwark over the last 90 days) they will count all users that have been granted access to the software as requiring a license. If this is the problem, get in touch with me as there are a few workarounds we've successfully used when assisting our clients, we've helped on quite a few of these. Also worth pointing out that a user with the product on their PC does not typically need a seperate license for Citrix.
Where I've said "typically", we have seen cases where our clients have custom terms and metrics in their contracts. Make sure you have read yours, and make sure you get a copy of the EULA for the specific versions of the software you have deployed and licensed; not just the current EULA.