Sep 02, 2018 - 02:19 AM
Please see the link below:
Please note, the bias in the walk-through is towards SAM, but could easily be adapted to accommodate HAM. Please visit www.samcharter.com for a wider range of inter-connected SAM & HAM processes.
Sep 04, 2018 - 08:34 AM
Additionally, we held a webinar on this topic recently which may be of interest along with the content Rory has linked - it features Rory along with Kylie Fowler, both of whom are ITAM process experts.