Apr 23, 2019 - 09:39 AM
Years ago i worked as a 'Global Hardware Manager' for IBM's Global Loaner Pool. We basically supported IBM field engineers in proof of concept, on site testing and demonstrations of IBM gear in the real world. These pieces of hardware would be configured to client specs, packed, and shipped to client locations all over the world. While not leased equipment these devices were on loan, with contracts supporting those loans. On the rare occassions when entire racks of disk storage, XIVs, NAS or someother equipment would be lost the client would be charged for the current NBV of the asset value. That is of course unless they 'made it right' by purchasing enough net new gear as to make the loss of the equipment negligible.