Voted Best Answer
Apr 10, 2019 - 07:25 AM
The lack of the VM Manager connections results in every affected managed VM will be treated as stand-alone physical machines at a higher rated PVU rating (ie 120 PVUs/ core). Both of these conditions could result in errant higher PVU/ RVU calculations.
IBM will accept the higher numbers - and that is obviously not in the customers best interest. Given that - it is in the companys best interest that the VM Manager connections are maintained. There are other more important process issues however touched on below.
What IBM is more concerned about is that the scans (hardware and software) are running in a timely fashion and that the SOFTWARE CLASSIFICATIONs are being reconciled timely as well.
The largest impact to accurate reporting in ILMT is the proper attention given to the SOFTWARE CLASSIFICATIONs (data normalization). The second largest issue is with the scanning/ discovery process - that the discovery is covering all affected endpoints and performed in a timely fashion.