what is your criteria/review process for adding new applications to your supported catalog?
I've been asked to write a policy and procedure for onboarding new software applications, defining criteria and approval for adding a new application to our environment. I can't recall an instance where we have refused to install an application if there was a decent business justification and it was not redundant to other tools in our environment, but curious what others set as criteria for accepting or rejecting an application request?
Open Sep 04, 2019 - 04:50 AM
software request, software catalogue, process