Nov 06, 2019 - 01:00 AM
Nov 06, 2019 - 01:15 AM
Nov 06, 2019 - 02:40 PM
Nov 07, 2019 - 12:50 AM
I think you're looking for this: https://docs.servicenow.com/bundle/newyork-it-operations-management/page/produc
For Snow, I can't seem to find the same documentation. But I know that Snow's agents use Windows Registry information (among others), for Windows OS's. It also integrates with (see here): https://docs.servicenow.com/bundle/newyork-it-operations-management/page/produc
Nov 08, 2019 - 05:17 AM
I've done a comprehensive comparison between the SAM capabilities of Snow versus ServiceNow based on an actual detailed POC. If you send a mail to firstname.lastname@example.org I'll provide you some insights.
Nov 19, 2019 - 09:30 AM
Nov 29, 2019 - 05:47 PM
Thanks for sharing this solution. I am sure other users will benefit from you taking the time to write this up.