Is VMWare Optimisation for real?
Hello ITAM Review forum,
My question - Has anyone looked into the Optimisation Service from VMWare, and are they fibbing about it being different to an audit?
Our little organisation has been reinvigorating our relationship with VMWare over the last year. They have been offering us a free-of-charge VMWare Optimisation Service. They are at pains to point out that its different from an audit. In email they've confirmed that if non-compliance is discovered then our organisation will be able to optimise/ reduce the non-compliance position as much as possible before VMWare engage their sales team to address any remaining non-compliance. (I.e we can tidy up/ bring outselves back into compliance without having to purchase product, just as we would if we engaged a 3rd party to do ELP and optimisation). I keep asking them to send Optimisation terms & conditions accross to verify this, but to date they have not (I get the sense they're waiting for a confirmed start date before dumping a bunch of legal documentation on us).
I'd like to believe that vendors are changing their stance on audit, begining to recognise how damaging it is to customer relationships and are offering more constructive alternatives. We're keen to support initiatives like that, and open to being early-adoptors even if its at slightly higher risk because I believe its the best for the industry. We have budget to engage a 3rd party, but with an eye to maximising SAM value through the year I'm always open to free-or-cheap alternatives which allow me to spend elsewhere.
What are your thoughts?