Hi All, purchasing software from Publisher vs Resellers.
I need suggestions in purchasing the software from Resellers vs Publishers directly. I was told by my one of senior managers that if we purchase from publisher directly it is good, off course not sure what is the reason. I sometimes support purchasing from Resellers as we get price discount and quantity below certain number publisher will not sell directly.
But I am facing challenges these days in terms of getting technical support for our projects and trainings for some software(CAD software) from Resellers as Resellers have to contact publishers directly and get it. In this cases I feel its wasting lot of time for the end user. Also, many of the CAD software publishers that I am working for, offer selling one license also to client directly. We dont have any preferred resellers to buy software like Insight or CDW.
Hence want your views what is the right/best way to buy software from publisher or from reseller.